PUBLIC OFFER

This Purchase and Sale Agreement (hereinafter – the Agreement) is a public contract concluded at a distance and simultaneously a public offer – a proposal from the Seller to conclude a public purchase and sale agreement for the Goods using means of remote communication, i.e., through the Seller’s online store located at the address: [website address], with any interested party under the conditions provided for in this Agreement.


1. TERMS AND DEFINITIONS. GENERAL PROVISIONS

1.1 Terms and definitions contained in this Agreement shall be used in the following meanings:

  • Site – the website of the Seller’s online store, located on the Internet at the address: https://milerobot.us/

    , including all its web pages.

  • Seller – individual entrepreneur Lioro Mia Eduardivna, registered in the Unified State Register of Legal Entities, Individual Entrepreneurs and Public Formations under No. 2002230000000020154 dated 23.02.2022, taxpayer registration number 3626610706, place of registration (residence): Ukraine, **0, Dnipropetrovsk region, Kamianske city, Druzhby Narodiv Ave., building **A, apartment **.

  • Buyer – any legally capable individual aged eighteen or older, a legal entity, or individual entrepreneur intending to place or placing an order on the Site for the purpose of purchasing the Goods.

  • Goods – the list of goods published on the Site, which are offered for sale remotely under the conditions of this Agreement, using means of remote communication through the Seller’s online store.

  • Public Contract – a contract under which the Seller undertakes the obligation to sell Goods to anyone who applies to the Seller under the terms set forth in this Agreement.

  • Public Offer – a public proposal from the Seller directed to an indefinite circle of persons to conclude an electronic purchase and sale contract for the Goods remotely using the Seller’s online store on the terms defined by the Seller.

  • Acceptance – the Buyer’s full and unconditional consent to the Seller’s offer to conclude the Public Contract on the terms provided for by the Public Contract, by performing an action stipulated by this Agreement aimed at accepting the terms of the Public Offer.

  • Order – a properly completed and placed request by the Buyer via the Site or by sending an email to the Seller for purchasing selected Goods.

  • Material Defect – a defect that makes it impossible or unacceptable to use the Goods for their intended purpose, arising from the manufacturer’s (seller’s) fault, which reappears after elimination for reasons beyond the Buyer’s control and has at least one of the following signs:
    a) it cannot be eliminated at all;
    b) elimination requires more than fourteen calendar days;
    c) it makes the Goods substantially different from those specified in the Agreement.

  • Defect – any non-compliance of the Goods with the requirements of regulatory legal acts and normative documents, the conditions of this Agreement, or the requirements imposed on them, as well as information about the Goods provided by the manufacturer (Seller).

1.2 This Agreement is a public contract in accordance with Article 633 of the Civil Code of Ukraine, the terms of which are established equally for all Buyers.

1.3 This Agreement is posted on the Site and is a public offer in accordance with Article 633 of the Civil Code of Ukraine.

1.4 This Agreement is a contract of adhesion, meaning it can only be concluded by the Buyer joining the offered contract as a whole. The Buyer may not propose their own terms.

1.5 The Seller ensures the availability of the Goods offered for sale. Information about the Goods posted in the online store, including photos, may differ from the actual appearance of the Goods. Descriptions and characteristics on the Site do not contain exhaustive information and may include typos. The Buyer may obtain full information about the Goods by contacting the Seller. Contact information is posted on the Site.

1.6 The price of the Goods and delivery cost are indicated on the Site in relevant sections and additionally displayed when placing an Order and in the Order confirmation email.

1.7 By concluding the Agreement, the Buyer confirms full acquaintance and acceptance of its terms, and if the Buyer is an individual, consents to the processing of their personal data for the purpose of fulfilling the Agreement, settling accounts, and receiving invoices, delivery notes, and other documents. Consent to personal data processing is valid throughout the term of the Agreement. Additionally, by concluding the Agreement, the Buyer confirms that they have been informed (without additional notice) of their rights under the Law of Ukraine "On Personal Data Protection," including the purposes of data collection. The Buyer understands and is aware of their rights as a personal data subject under this Law.

1.8 This Agreement is considered concluded from the moment the Buyer places the Order according to Section 4 of this Agreement.

2. SUBJECT OF THE AGREEMENT

2.1 The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

2.2 Ownership of the Goods passes to the Buyer at the moment the Buyer accepts the Goods under the terms established by this Agreement.

2.3 The Seller guarantees that the Goods are not pledged, are not subject to dispute, are not under arrest, and there are no third-party rights on them.

2.4 The Seller and the Buyer confirm that this Agreement is not fictitious, simulated, or concluded under duress or fraud.

3. PROCEDURE FOR ACCEPTING THE OFFER TO CONCLUDE THE AGREEMENT

3.1 The Buyer's acceptance of the offer to conclude this Agreement is carried out by placing an Order for the Goods in the online store under the terms specified in this Agreement.

4. ORDER PROCESSING PROCEDURE

4.1 The Buyer independently selects the Goods on the website and adds the chosen Goods to the "Cart" by clicking the "Add to Cart" button.

4.2 After clicking the "Proceed to Checkout" button, the Buyer fills out the Order form, specifying their first name, last name, e-mail, phone number, delivery address, payment method, delivery method, and other data necessary for the Seller to fulfill their obligations under the Agreement.

4.3 By clicking the "Confirm Order" button, the Buyer agrees to all terms of this Agreement and confirms that they have received complete information about the Goods, their main characteristics, price, delivery cost, and delivery terms.

4.4 The Buyer has the right to place an Order by sending an email to the e-mail address provided on the Website.

4.5 The Order is considered placed after completing the actions specified in clauses 4.1 and 4.2 and clicking the "Confirm Order" button or by performing the action specified in clause 4.4 of this Agreement.

5. ORDER PROCESSING AND CONFIRMATION

5.1 The period for processing and confirming the Order by the Seller is up to 3 (three) business days from the moment of Order placement. If the Seller needs additional time to process and confirm the Order, this period is agreed with the Buyer separately.

5.2 The Seller confirms the Order by sending an email to the email address provided by the Buyer when placing the Order, containing the main characteristics of the Goods, the Order number assigned by the Seller, the price of the Goods, their quantity, delivery cost, information on the delivery period of the ordered Goods (if delivery was requested), as well as a link to this Agreement.

5.3 In case of impossibility to fulfill the confirmed Order due to the absence of the ordered Goods, the Seller immediately notifies the Buyer, but no later than 30 (thirty) days from the Order placement.

6. REGISTRATION ON THE WEBSITE

6.1. Registration on the Website is carried out in the "My Account" section.

6.2. Registration on the Website is not mandatory for placing an Order.

6.3. When registering on the Website, the Buyer undertakes to provide truthful and accurate information about themselves and their contact details, in order for the Seller to fulfill their obligations to the Buyer and deliver the Goods.

6.4. The Buyer undertakes not to disclose the login and password provided during registration to third parties.

6.5. The Buyer bears full responsibility for the security and confidentiality of the login and password specified during registration on the Website.

6.6. The Buyer is solely responsible for all actions carried out on their behalf using their login and password.


7. PRICE OF THE GOODS AND PAYMENT PROCEDURE

7.1. The price of the Goods is indicated on the Website for each unit of Goods separately and includes taxes.

7.2. All prices for Goods are indicated in US dollars or the national currency of Ukraine – hryvnia. Prices for Goods may also be indicated in US dollars or another foreign currency, but all payments for Goods are made in US dollars or hryvnias. Due to currency fluctuations set by the National Bank of Ukraine, the actual amount debited from the Buyer’s account in foreign currency may differ from the price shown on the Website. The Buyer bears all costs related to commission and other fees charged by the bank for currency conversion.

7.3. In case of sale abroad, payment can be made in US dollars or euros to the Seller’s foreign currency account.

7.4. Payment for the Goods is made by one of the following methods:

  • Cash at the time of receiving the Goods.

  • Non-cash payment using bank cards according to the rules of the respective payment system.

7.5. The payment method is chosen independently by the Buyer and indicated when placing the Order.

7.6. Payment by bank card is made immediately after the Buyer selects the Goods.

7.7. If the Buyer chooses to pay in cash, payment is made at the time of receipt of the Goods.


8. TERMS, COST AND CONDITIONS OF ORDER DELIVERY

8.1. Delivery of the Goods is carried out within Ukraine or abroad by the Seller independently or through third parties (delivery services, transport companies, etc. at the Seller’s discretion).

8.2. If the Goods selected by the Buyer are available in the Seller’s warehouse, delivery is made within 30 calendar days from the date of placing the Order according to section 4 of this Agreement.

8.3. Regardless of the delivery method, the Seller’s obligation is considered fulfilled upon handing over the Goods to the transport company or courier responsible for delivery.

8.4. If delivery is performed by the Seller, the Goods are delivered to the entrance or gate of the Buyer’s premises.

8.5. If delivery is performed by a transport company, delivery is carried out according to the transport company’s terms.

8.6. The Goods are handed over to the Buyer upon presentation of an identity document.

8.7. Delivery costs are paid by the Buyer.

8.8. Delivery cost is set according to the tariffs of the delivery service or transport company providing the delivery.

8.9. The Buyer may check the delivery cost within Ukraine (tariffs) directly with the delivery or transport company.

8.10. Delivery costs outside Ukraine are determined automatically during Order placement after selecting delivery method and location, and additionally indicated in the confirmation email.

8.11. For orders with delivery outside Ukraine, the Buyer independently pays taxes, duties, and other fees related to such delivery.


9. PROCEDURE FOR ACCEPTANCE OF THE GOODS

9.1. If the Buyer ordered the Goods without delivery, they can independently collect the ordered Goods at the Seller’s address indicated on the Website.

9.2. Acceptance of the Goods occurs at the moment of delivery or receipt at the Seller’s address. If payment is in cash, the Goods are handed over after full payment.

9.3. Upon acceptance, the Buyer must inspect the external integrity of the packaging, then open it and check the proper condition of the Goods (absence of mechanical damage) and completeness.

9.4. If no claims regarding quality or completeness arise, the Buyer must accept the Goods.

9.5. The Seller must provide the Buyer with a payment document confirming the purchase, indicating the date of sale and care instructions for the Goods.

9.6. If the Buyer finds defects or significant defects upon acceptance, they have the right to refuse acceptance and terminate this Agreement, or refuse acceptance and demand replacement with the same or similar Goods available from the Seller.


10. RETURN AND EXCHANGE OF GOODS. TERMINATION OF THE AGREEMENT

10.1. The Buyer has the right to return or exchange Goods of proper quality for similar ones within 14 calendar days from receipt, excluding the day of purchase, provided all the following conditions are met together:

10.1.1. The Goods were not used, retain their commercial appearance, consumer properties, seals, labels, and the payment document issued with the Goods.

10.1.2. The Goods are not included in the list of items that cannot be returned or exchanged as per Appendix № 3 to the Cabinet of Ministers of Ukraine Resolution No. 172 dated March 19, 1994 (e.g., underwear, hosiery, etc.).

10.2. The Buyer has no right to return or exchange underwear and hosiery of proper quality under any circumstances.

10.3. If a similar item is not available at the time of exchange, the Buyer may either purchase other available Goods with price adjustment, terminate the Agreement and get a refund, or exchange the Goods upon the arrival of the relevant Goods.

10.4. If significant defects arise during the warranty period due to the manufacturer’s fault (Seller), or Goods falsification confirmed by an expert report, the Buyer may choose to terminate the Agreement with a refund or demand replacement with the same or similar Goods available.

10.5. Either party may terminate this Agreement at any time before the Buyer accepts the Goods.

10.6. The Buyer may terminate this Agreement within 14 calendar days from receipt, excluding the day of purchase, subject to compliance with clauses 10.1.1. and 10.1.2.

10.7. If the Goods were sent by mail, they must be returned by mail upon termination.

10.8. The Seller undertakes to reimburse the Buyer’s costs related to the return.

10.9. If paid non-cash, the Seller shall refund the Buyer within 7 days from receipt of the returned Goods.

10.10. If the Buyer refuses the Goods already paid non-cash and terminates the Agreement, funds shall be refunded within 7 days of termination.


11. WARRANTY OBLIGATIONS

11.1. The Seller guarantees that the Goods meet the state standards and/or technical specifications of Ukraine for this type of Goods.

11.2. The Seller is not responsible for defects arising after transfer if caused by Buyer’s misuse, storage, third-party actions, or force majeure.

11.3. The warranty period is 90 days starting the day after the Goods are accepted by the Buyer.

11.4. Within the warranty, the Buyer may demand:

11.4.1. Proportional price reduction.

11.4.2. Free repair within a reasonable time.

11.4.3. Reimbursement of repair costs.

11.5. The warranty period extends by the time the Goods are under repair.


CLAIMS PROCEDURE

12.1. For claims regarding the Goods, the Buyer should contact the Seller by sending an email to the address on the Website.

12.2. Claims are reviewed within 10 working days from receipt.

12.3. Claims on significant defects caused by the manufacturer must include an expert report.

12.4. Claims regarding appearance or completeness after acceptance are not accepted.


PUBLIC OFFER TERM

13.1. This Public Offer is valid from 23/02/2022 to 23/02/2027.

13.2. The Seller may withdraw the offer at any time, which does not affect contracts already concluded.

13.3. The Seller may unilaterally amend this Agreement with publication on the Website. Amendments do not apply to contracts concluded before the changes.


RESPONSIBILITY OF THE PARTIES

14.1. Parties are liable for non-performance or improper performance under this Agreement according to the Agreement and Ukrainian law.

14.2. In case of force majeure, parties are released from obligations. Force majeure means extraordinary, unavoidable, unpredictable events that prevent contract performance.

14.3. The party invoking force majeure must notify the other party in advance.


For additional questions, please contact via email milerobot.future@gmail.com or phone +19176740277